Terms and Conditions

Terms and Conditions

Terms and Conditions of Use

Welcome to the Citrus Blossom Soy Candles Website. By using the Citrus Blossom Soy Candles website YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Citrus Blossom Soy Candles website.

Citrus Blossom Soy Candles reserves the right to make changes to the Citrus Blossom Soy Candles website and its Conditions of Use and Privacy Policy at any time. Each time you use the Citrus Blossom Candles website, you should visit and review the then current Conditions of Use, and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Citrus Blossom Soy Candles website, its content or Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the Citrus Blossom Soy Candles website.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and Limitation of Liability

By using the Citrus Blossom Soy Candles website, you expressly agree that use of the Citrus Blossom Soy Candles website is at your sole risk. The Citrus Blossom Soy Candles website is provided on an “AS IS” and “as available” basis.

Under no circumstances shall Citrus Blossom Soy Candles be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Citrus Blossom Soy Candles website or its products, including but not limited to reliance by you on any information obtained from the Citrus Blossom Soy Candles website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Citrus Blossom Soy Candles has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Citrus Blossom Soy Candles website.

Product Display/Colors

The Citrus Blossom Soy Candles website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colors and textures you see matches the product displayed, as each candle is handmade.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Citrus Blossom Soy Candles reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged via Pay Pal or Square. If your credit card has already been charged for the purchase and your order is cancelled, Citrus Blossom Soy Candles will issue a credit to your credit card account in the amount of the charge via Pay Pal or Square. Pay Pal and/or Square policies will dictate when this amount is credited to your account.

Sales Tax Policy

Because Citrus Blossom Soy Candles is a Florida Business, sales tax will be collected for Florida Residents as required by law.

Paying for Your Order

You may pay for your orders with PayPal Express or Square.  If you do decide to cancel your order, we will immediately begin the process to credit back your canceled purchase.  Please allow 24 to 36 hours for the credit to be completed.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Citrus Blossom Soy Candles Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.  However, once you have completed your order, our system will send an E-mail showing you a copy of the order as it was received by Citrus Blossom Soy Candles.  The customer is responsible for making sure they receive this E-mail

Confirmation and reviewing the order to make the order is correct.  It is extremely important the customers E-mail address is entered correctly.

If your order is delivered and then you notice that the order is not what you intended, all return and shipping fees are the responsibility of the customer.  We are more than happy to exchange the product as long as the Return Policy is followed.  However, we are not responsible for any of the shipping costs involved in returning and reshipping the desired products back to the customer.

 

Return Policy

All sales made through the Citrus Blossom Soy Candles Website are final.